Business Operates 24 x 7 – And So Do We.
EUROHAS’s client-driven, proactive approach to supporting our customers has merited inclusion in Gartner Group’s Magic Quadrant for Managed Hosting three years running – citing our commitment to service, ability to execute and completeness of vision. By providing multiple communication channels and customizable online tools, our customers have unmatched visibility and support for their cloud computing environments.
24 x 7 x 365 Live Support
We recognize that technology alone does not provide outstanding products and services. Smart, innovative, empowered people hold the keys to success for our clients and our company. Our staff consists of more than 200 certified cloud professionals and engineers, along with expert support and client-focused system administrators.
EUROHAS customers have access to live 24 x 7 x 365 support from a seasoned Tier 2 or Tier 3 support specialist. Customers can contact them via telephone, email or online chat – whatever’s most convenient. Our support teams maintain dedicated run-books and architecture diagrams for your solution so you never interact with someone who is unfamiliar with your needs. 90% of the time, the support expert who responds to your query will be the one who resolves your issue quickly and efficiently. You never experience any runaround – just results.
LIVE SUPPORT
Fastest way to help you, 24/7
Live website chat is a crucial part of any business where technical support is a key selling feature. With EUROHAS Hosting support you can offer the fast, courteous service you currently do and increase sales by offering your customers live chat as a value-added package.
EMAIL SUPPORT
We promise max. 24h turnaround
Open a support ticket with our technical team. We will look into your issue and normally respond within 24 hours.
F.A.Q.Database
Frequently Asked Questions
Below is a list of commonly asked questions regarding EUROHAS’s service.
If you have questions, don’t hesitate to ask us directly. We’re always available to help you with any questions you have.